We are committed to ensuring your privacy is protected. This privacy policy explains how we will collect, process, store and use the information we collect about you.

About us:
The International Community for Local Smart Grids (ICLSG) is an ambitious five-year knowledge sharing programme to promote, support and advance the critical role of smart grids in securing a fair transition to net zero. We are a partnership of innovative electricity distributors, community groups and research partners. 

This Privacy Policy covers the following activities of ICLSG:
This includes but is not limited to;

  • raising awareness of the project,
  • gaining support and participation,
  • encouraging investment,
  • helping stakeholders understand how they can take part in the project,
  • gathering feedback about the partnership from participants, in order to learn what went well and what could be improved.

What information might we ask for?
We may record your name and email address. We term this information your basic personal data.

Why do we need it?
We will need some basic personal data to be able to keep you up to date with events and news about ICLSG.

Legal basis
In order to process and use your personal information lawfully, we rely on the legal basis of informed consent. Our data policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). You may withdraw your consent at any time by telling the Controller that you no longer wish the project to hold any data relating to you personally.

What do we do with it?
The personal data is used by ICLSG to: obtain feedback on how we can improve our services; communicate with you by email or other electronic means; monitor our work and maintain our records to fulfil obligations to our funders.

Who we may share your information with:
We may share your information with: ICLSG partners for their use within ICLSG only.

If you have provided consent, we may send to you direct marketing and promotional materials relating to ICLSG activities, for example by email. You will be provided with details of how you can unsubscribe. You will also be able to unsubscribe by emailing – *insert ICLSG email*

Data storage
Your data is stored within the Mailchimp CRM system (https://mailchimp.com). As such the Data Processing Addendum from Mailchimp is located here: https://mailchimp.com/legal/data-processing-addendum/ This details the GDPR compliant methodology by which your data is stored on systems outside the EU.

How long will we keep your information?
We will keep your information only for the duration of ICLSG. If there are follow-on projects, we will communicate details of these before the end of ICLSG to ask for your consent for your data to continue to be used. If you remove your consent, or following completion of any follow-on projects, your details will be deleted.

Your rights
You have the following rights regarding your information:

Right to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we’re providing you with the information in this Privacy Policy.

Right of access
You have the right to obtain access to your personal data (if we’re processing it) and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your personal data in accordance with data protection law.

Right to rectification
You are entitled to have your personal data corrected if it’s inaccurate or incomplete.

Right to erasure
This is known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there’s no compelling reason for us to keep it. This is not a general right to erasure; there are exceptions.

Right to data portability
You have the right to obtain and reuse your personal data in a structured, commonly used and machine readable format in certain circumstances. In addition, where certain conditions apply, you the right to have such information transferred directly to a third party.

Right to object to processing
You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.

Right to withdraw consent
If you have given consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for direct marketing.

If you would like to contact us in relation to your rights, or for more information, or if you are unhappy with how we’ve handled your information, you may contact us here.

If you would like to contact our Data Protection Officer, you may do so by contacting them at:
Address: University of Oxford, University Offices, Wellington Square, Oxford, OX1 2JD
Telephone number: 01865 280299
Email: data.protection@admin.ox.ac.uk

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO):

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone number: 0303 123 1113
Website: www.ico.org.uk


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